- Introduction
We at Nosta Supplies Limited (“we”, “us”, “our”) take your privacy seriously. This policy explains how we collect, use, disclose and secure your personal information when you visit and use our website and services (the “Services”). It also explains how we use cookies and similar tracking technologies.
- Information We Collect
- Personal information you provide: When you register, place an order, subscribe to newsletters, contact us, you may provide your name, email address, telephone number, postal address, payment information, and other similar data.
- Automatically collected information: When you use our website we may automatically collect information such as IP address, device type, browser type, operating system, pages visited, links clicked, referring site, date/time stamps, and other usage data.
- Cookies and tracking technologies: We use cookies, web beacons, local storage and similar technologies to track activity on our Services and hold certain information.
- How We Use Your Information
We use your information for purposes including (but not limited to):
- To provide, operate, maintain and improve our Services;
- To process and fulfil your orders, including sending confirmations, invoices, delivery updates;
- To communicate with you, including responding to your requests, sending promotional materials (if you opted in), notifying you of changes;
- To personalise your experience, e.g., recommend products;
- To analyse usage trends and behaviour so as to improve our offerings;
- To comply with legal and regulatory obligations.
- Disclosure of Your Information
We will not sell your personal information to third parties. We may share information with:
- Service providers (such as payment processors, logistics/delivery partners) who assist us in operating our business;
- Legal or regulatory authorities where required by law;
- In connection with a business transfer (e.g., merger, acquisition) while protecting your information appropriately.
- Cookies and Similar Technologies
- What are cookies? Cookies are small text files placed on your device when you visit a website. They help the website recognise your device on future visits, remember certain preferences, or track your usage.
- Types we use:
- Essential cookies (necessary for core functionality)
- Performance cookies (to understand how the site is used)
- Functional cookies (to remember preferences)
- Targeting/advertising cookies (to serve you with relevant content/offers)
- You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect your experience on our website.
- Data Retention and Security
- We retain your personal information only as long as necessary for the purposes outlined and in compliance with applicable laws.
- We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction.
- Your Rights
Depending on applicable law, you may have the right to:
- Access and obtain a copy of your personal data;
- Request correction of inaccurate or incomplete data;
- Request deletion of your personal data;
- Object to or restrict certain processing;
- Withdraw consent where that is the basis for processing.
If you would like to exercise any of these rights, please contact us at the contact details below.
- Contact Us
If you have questions or concerns about this policy or our privacy practices, please contact us at:
Nosta Supplies Limited
Baricho road industrial area
+254 741 126893
info@nostasupplies.co.ke