These Terms & Conditions (the “Terms”) govern your access to and use of our website and services provided by Nosta Supplies Limited (“we”, “us”, “our”). By using our website or placing an order, you agree to these Terms.

1. Definitions

• “Customer”, “you”, “your” means the person accessing or using the Services or placing an order.
• “Products” means the items offered for sale via our website.
• “Order” means a request by you to purchase Products via our website subject to these Terms.

2. Use of the Website

• You must be at least 18 years old (or the legal age in your jurisdiction) to use the website and enter into binding transactions.
• You agree to provide accurate, current and complete information when placing an order.
• You are responsible for maintaining the confidentiality of your account and login details if applicable.

3. Orders and Payment

• All orders are subject to our acceptance. We reserve the right to reject or cancel any order for any reason (e.g., availability, error in price).
• Payment must be made at the time of placing the order (or as otherwise stipulated).
• Prices are as displayed on the website and may change without notice. Taxes, delivery charges, duties may apply.

4. Delivery

• We will deliver Products to the delivery address you provide. Delivery times are estimates only and we shall not be liable for delays outside our control.
• You are responsible for ensuring the delivery address is correct and accessible.

5. Risk & Title

• Risk of loss or damage to Products passes to you on delivery (when we or our carrier delivers to the address).
• Title to the Products remains with us until full payment is received.

6. Returns and Refunds

• Our returns & refunds policy is set out in a separate document (see Return & Refund Policy).

7. Limitation of Liability

• To the maximum extent permitted by applicable law, we exclude all liability for any indirect, special, incidental or consequential losses arising out of or in connection with your use of the website or Products.
• Our total liability for any claim shall not exceed the amount you paid for the relevant Products.

8. Intellectual Property

• All content on the website, including text, images, logos, graphics, is our property or licensed to us. You may not reproduce, transmit or distribute without our written consent.

9. Governing Law & Dispute Resolution

• These Terms are governed by the laws of Kenya.
• Any dispute arising out of or relating to these Terms or your use of our Services shall be submitted to the competent courts in Kenya.

10. Changes to Terms

• We may revise these Terms from time to time. The revised version will be posted on our website with its effective date. Your continued use constitutes acceptance of the changes.